How Can We Help Today?
Whether you have a question about a piece of furniture or need guidance on your order, we welcome the conversation.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my furniture order?
Once your order ships, you will receive an email with tracking information. You can use the provided link to follow your delivery status in real time.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for complete details on how to initiate a return and what qualifies.
Can I exchange a piece for a different style or finish?
Exchanges are handled through our returns process. Visit our Return Policy for full details.
What materials are your furnishings made from?
Materials vary by piece and are detailed on each product page. You will find information on frame construction, upholstery, wood species, and finish so you can choose with confidence.
Do you carry items for specific room sizes or layouts?
Our collection includes a range of dimensions across beds, headboards, coffee tables, lounge chairs, and armchairs. Each product listing includes measurements to help you plan your space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Business Hours
Our Commitment to You
Prompt Replies
Owned and operated by Ms Thomas Enterprises LLC, our team responds to every inquiry within one business day.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
30-Day Returns
If a piece does not suit your space, our 30-Day Returns process keeps things simple and straightforward.
Careful Delivery
Each furnishing is securely packaged and shipped with tracking so you know exactly when it will arrive.
